Bounced Email
From Computer Tyme Support Wiki
So - your email bounced and you ended up here. If your email bounced wrongly we want to fix that. but in order to do so we need as much information as possible from you so that we can track down the problem. So we have set up a special domain with no spam filtering to receive any kind of problem messages. So if you can't forward the mail directly to us because the message bounces, send to it the email address errors at junkemailfilter.org with the subject containing the words FALSE POSITIVE. Note the email goes to .org and not .com. Our regular email address is support@junkemailfilter.com .
Why did my email bounce?
You are probably wondering, why did my email bounce in the first place? The short answer is that spam filtering is very difficult and it's impossible to get it right all the time. We could quote you amazing statistics about the accuracy of our system but the truth is that there is a huge amount of spam that's really easy to catch that makes all of us in the spam filtering business seem like we are doing a really good job. But what it comes down to it, none of that matters because your email bounced and you want to know why.
Our filters count mostly on the behavior of the spammer more than the content of the message. Generally it's not as much about what you are saying than it is about how your server is sending it. There are a lot of severely misconfigured servers out there. Even large ISPs (like Comcast in particular) who don't know how to set up reverse DNS correctly. As a result some good servers appear to us to be like spammers.
What we can do however is to put that server in some sort of exception list that bypasses certain tests for specific hosts. This will allow a misconfigured server to communicate properly with our system. And if that is the case we want to fix that.
