Changing your MX records with cPanel

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cPanel is a powerful and popular server management tool that allows you to change your DNS and MX records. In order to use our spam filtering service you have to set several MX records and this process is tricky in cpanel and there are traps that need to be avoided.
cPanel is a powerful and popular server management tool that allows you to change your DNS and MX records. In order to use our spam filtering service you have to set several MX records and this process is tricky in cpanel and there are traps that need to be avoided.
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First - cPanel has some limitation and some bugs but once you get around them you are fine. One of the bugs you need to avoid is DON'T SELECT the option to change the MX ENTRY. I know that's what you would normally do but DON'T DO IT.
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Here's why. First, it obly allows you to edit one MX entry, and when you do it removes that domain from a file called /etc/localdomains and your email for that domain will start to bounce. If you already edited this entry, put it back the way it was. Putting it back will put your domain back in the list /etc/localdomains and it will start to work again.
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Instead - here's what you do. Under DNS Functions select Edit DNS Zone. You will see an MX entry that looks something like this:

Revision as of 15:53, 14 January 2007

cPanel is a powerful and popular server management tool that allows you to change your DNS and MX records. In order to use our spam filtering service you have to set several MX records and this process is tricky in cpanel and there are traps that need to be avoided.

First - cPanel has some limitation and some bugs but once you get around them you are fine. One of the bugs you need to avoid is DON'T SELECT the option to change the MX ENTRY. I know that's what you would normally do but DON'T DO IT.

Here's why. First, it obly allows you to edit one MX entry, and when you do it removes that domain from a file called /etc/localdomains and your email for that domain will start to bounce. If you already edited this entry, put it back the way it was. Putting it back will put your domain back in the list /etc/localdomains and it will start to work again.

Instead - here's what you do. Under DNS Functions select Edit DNS Zone. You will see an MX entry that looks something like this:

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